This policy explains what information STARTcloud, Inc. ("STARTcloud", "we", "us") collects through this website, our services and our text messages, and how we use it.

Information we collect

• Contact details you send us: your name, email address and message when you use our contact form or write to us.
• Account information: your name and email address when you sign in to use our services.
• Service information: what you give us to run the services you launch, such as configuration settings and the credentials of cloud providers you connect.
• Your mobile phone number and the text messages we exchange: when you text us or agree to receive texts from us.
• Technical information: what your browser sends, such as your IP address, and the cookies needed to keep you signed in.

How we use it

We use this information to answer your questions, provide and support the services you use, keep them secure, and send you messages you asked for. We do not sell your personal information.

Text messaging

When you text STARTcloud, Inc. or agree to receive texts from us, we use your mobile number and our messages only to answer you and to send the messages you asked for, such as replies to your questions, appointment details and service updates.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with or sold to any third party. This applies to every category of information described in this policy.

You can stop receiving texts at any time by replying STOP. Reply HELP for help. The full terms are here: Text messaging terms

Who we share information with

We share information only with service providers that help us run our business, such as hosting, email, telephone and text messaging providers, and only as needed for them to provide that service to us. The contact form is protected by Google reCAPTCHA, which is subject to Google's own privacy policy. We may also disclose information when the law requires it.

How long we keep it

We keep information for as long as we need it to provide our services and meet our legal obligations, then delete it.

Your choices

You can ask us to show, correct or delete the personal information we hold about you by contacting us below.

Changes

If we change this policy, we will post the new version on this page with a new effective date.