STARTcloud, Inc. texts customers from its business number, +1 217-318-3040, about their account and services: replies to their questions, appointment reminders, and support and service updates. We do not send marketing texts.

How you agree to receive texts

By texting us first: send any message to +1 217-318-3040. We reply only in that conversation.

By telling our staff: when you give your mobile number to a member of our staff by phone or in person, they read you this before texting you:

"May we text you about your account and services from STARTcloud, Inc.? Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help."

If you say yes, staff record your consent and the date in your customer record. If you say no, we do not text you.

Agreeing to texts is never a condition of buying or using our services.

The first text you receive

Our first text confirms that you agreed and says how to stop:

"STARTcloud, Inc.: You're signed up for texts about your account and services. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help."

What to expect

• Message frequency varies with your conversation.
• Message and data rates may apply.
• Reply STOP at any time to stop receiving texts. We will confirm by text, and you will receive no further messages unless you opt in again.
• Reply HELP for help, or contact us at Sales@STARTcloud.com, +1-217-356-2888
• Carriers are not liable for delayed or undelivered messages.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

The full terms and how we protect your number are in our Terms and Privacy Policy.